Keep It Simple, (then) Simplify!

Back in the early 1970's, we learned about KISS. Working with users and computers, Peter found the hard way that the systems that worked best were the ones that were simple. The programs might have involved complex mathematics, but, the systems that lasted were the ones that kept things simple for the user.

'Simple' does not mean 'easy'. And simplifying a process or set of processes is even harder. It's a matter of knowing what is important and what is just complication. You can often remove the complications without losing the important aspects of the system.

Business is always a set of processes. In processes, there are decisions. Our approach to simplification is about finding the information that leads to good decisions. With good decisions, one gets the desired results. Desired results are necessary for businesses that survive and thrive.

Surprisingly, business processes are almost mathematical in their nature. They follow clearly defined rules that have many properties similar to mathematical logic. Of course, this assumes that people follow the rules of the processes, which is not always true.

With the rise of the Internet, we've entered a realm of reality that seems like Lewis Carrol's "Alice Through the Looking Glass", particularly the chapter where she meets Humpty Dumpty:

`When I use a word,' Humpty Dumpty said, in rather a scornful tone, `it means just what I choose it to mean -- neither more nor less.'

`The question is,' said Alice, `whether you can make words mean so many different things.'

`The question is,' said Humpty Dumpty, `which is to be master -- that's all.'

Alice was too much puzzled to say anything; so after a minute Humpty Dumpty began again. `They've a temper, some of them -- particularly verbs: they're the proudest -- adjectives you can do anything with, but not verbs -- however, I can manage the whole lot of them! Impenetrability! That's what I say!'

`Would you tell me please,' said Alice, `what that means?'

`Now you talk like a reasonable child,' said Humpty Dumpty, looking very much pleased. `I meant by "impenetrability" that we've had enough of that subject, and it would be just as well if you'd mention what you mean to do next, as I suppose you don't mean to stop here all the rest of your life.'

`That's a great deal to make one word mean,' Alice said in a thoughtful tone.

`When I make a word do a lot of work like that,' said Humpty Dumpty, `I always pay it extra.'

`Oh!' said Alice. She was too much puzzled to make any other remark.

`Ah, you should see 'em come round me of a Saturday night,' Humpty Dumpty went on, wagging his head gravely from side to side, `for to get their wages, you know.'

You can find the complete text in the book or on the web, but the above gives you a flavor of the conversation. (Visit  http://www.alice-in-wonderland.net/books/2chpt6.html)

Experts in so many different areas seem to use the same words, but with many variations in the meanings. How is the average business person to keep them straight? How does the average business person get the information needed to make good decisions?

That's the primary intent of KIStS and the KIStS E-book series - answers to questions that  REAL people ask in a way that  REAL people can use the answers in their own environment. We spend a lot of time talking with people who are in business, who run businesses, who have to implement what the managers tells them. We run workshops for small businesses, medium-sized businesses and even corporations. We'll even do key-note presentation to help people exceed their goals.

Our books are mostly based on real conversations and actual coaching sessions with clients who want to make their businesses better. That's not counting the on-going research into what is happening in the real world as well as what others are saying and publishing.

Humpty Dumpty hit the problem on the nose: which do YOU want to be the master of?

The words used by all those gurus and experts? Or YOU yourself?

KIStS just may be how YOU can be the master of your own life and business

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They will make the difference you are looking for to be in control of your life and business, if you read them!